COMPLAINTS & COMMENTS
If you have a complaint about something you have heard on Metro Radio, in the first instance you should contact us directly. Our contact details are :
Telephone : 0191 230 6100
Email : Brenda.Slater@metroandmagic.com
Address : Metro Radio
55 Degrees North
Pilgrim Street
NE1 6BF
If the complaint or comments are about programming heard on the station, please address them to the Programme Director.
If the complaint or comments are regarding advertising, please address them to the Sales Director.
You can comment on anything you’ve heard on Metro Radio here, or submit your complaint using the form below.
If you are not satisfied with our response, you may also take your complaint to Ofcom. To do this you can call the Ofcom Contact Centre on 0207 981 3040, or visit the Ofcom website’s complaints area.
http://www.ofcom.org.uk/complain/
If your complaint is regarding advertising, you could also contact the Advertising Standards Agency on 020 7492 2222 or via their website.
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