Public File

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News Bulletin Schedule including which bulletins provide local news and which provide only UK-wide bulletins.

Local Bulletins    
Monday – Friday       0600 to 1900
Saturday   0700 to 1300
Sunday   0700 to 1300

 

England National Service Bulletins
All other times on the hour, apart from: Fridays and Saturdays 2000 to 0000 Sundays 1700 and 1800 Sundays to Thursdays 2000, 2100, 2300, 0000 and 0100.

 

National bulletins

All other times on the hour, but no bulletins Sundays 1700 and 1800 and Sundays to Thursdays 2300, 0000 and 0100.

 

 

Recent News stories covered on air

The programme schedule

The average number of hours of automated programming within weekday daytimes and within daytimes on Saturdays and Sundays:

Some output is automated using computer technology. There is however no automation during daytime hours, apart from on significant public holidays.

 

The amount of local programming per day produced by the station:
Monday to Friday: 17hours (15 on Friday)
Saturday: 4 hours
Sunday: 6 hours

Ofcom Localness Guidelines

Station Contact details:
Metro Radio
55 Degrees North
Pilgrim Street
Newcastle Upon Tyne
NE1 6BF 
Tel: 0191 230 6100

Lesley Kerrison     Sales Director
Mark Clancey   Head of Sales
Mark Cliffe   Content Controller

 

Events/charities support or coverage:
Metro Radio has a dedicated charity - Cash For Kids.

 

Recent programme and/or news highlights:
See the News section

Live coverage of the Great North Run.
During snow, extensive school closure lists at www.metroradio.co.uk

Any other issues or areas of interest likely to impact on localness:
None

The Station's Playlist

The Station Format

How to complain to the station or to Ofcom:
If you have a complaint about something you have heard on Metro Radio in the first instance you should contact us directly. Our contact details are:

Metro Radio
55 Degrees North
Pilgrim Street
Newcastle Upon Tyne
NE1 6BL 
Tel: 0191 2306100
Email: mark.cliffe@metroradio.co.uk

If the complaint or comments are about programming heard on the station, please address them to the Content Controller.

If the complaint or comments are regarding advertising, please address them to the Sales Director.

You can comment on anything you’ve heard on Metro Radio here.

Details on how to complain directly to Ofcom can be found on the Ofcom website.