Public File

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News Bulletin Schedule including which bulletins provide local news and which provide only UK-wide bulletins.

Recent News stories covered on air

The News team

The programme schedule

The average number of hours of automated programming within weekday daytimes and within daytimes on Saturdays and Sundays:
Monday to Friday 1.5 hours
Saturday 5 hours (on average)
Sunday 0 hours (on average)

The amount of local programming per day produced by the station:
Monday to Friday 17 hours
Saturday 18 hours
Sunday 17 hours

Ofcom Localness Guidelines

Station Contact details:
Metro Radio
55 Degrees North
Pilgrim Street
Newcastle Upon Tyne
NE1 6BF 
Tel: 0191 2306100

Events/charities support or coverage:
Metro Radio has a dedicated charity - Cash For Kids.

Recent programme and/or news highlights:
See the News section
16 hours of extended news coverage during Rauol Moat manhunt.
Live coverage of the Great North Run.
During snow, extensive school closure lists at www.metroradio.co.uk

Any other issues or areas of interest likely to impact on localness:
None

The Station's Playlist

The Station Format

How to complain to the station or to Ofcom:
If you have a complaint about something you have heard on Metro Radio in the first instance you should contact us directly. Our contact details are:

Metro Radio
55 Degrees North
Pilgrim Street
Newcastle Upon Tyne
NE1 6BF 
Tel: 0191 2306100

If the complaint or comments are about programming heard on the station, please address them to the Programme Director.

If the complaint or comments are regarding advertising, please address them to the Sales Director.

You can comment on anything you’ve heard on Metro Radio here.

Details on how to complain directly to Ofcom can be found on the Ofcom website.